Missed calls on the job site
When your crew is on a roof or under a sink, calls go to voicemail, and most callers won't leave a message. They call the next company.
Contractors · Home Services Support
Every call answered. Every estimate booked.
JS² provides dedicated coordinators for roofing, HVAC, plumbing, and remodeling companies, managed by our Orlando team and delivered from our Accra hub. Stop losing jobs to voicemail while you're on the job site.
The challenge
Where contractors lose jobs
Slow response to new leads
Homeowners often hire whoever responds first. Leads that wait hours for a callback go cold fast.
Quotes that go quiet
Estimates get sent, but without consistent follow-up, many never turn into signed jobs.
Scheduling chaos
Juggling estimates, jobs, and reschedules between calls pulls owners away from the work that makes money.
What we handle
Your front office, handled end to end
Call answering and overflow
Live answering during your business hours, plus prompt callbacks for any missed calls.
Estimate booking
Callers are qualified and booked directly into your calendar or field service software.
Fast lead response
Web form, ad, and lead-service inquiries contacted quickly, while the homeowner is still ready to hire.
Quote follow-up
Consistent follow-up on open estimates to answer questions and move homeowners toward a decision.
Appointment reminders
Customers confirmed ahead of estimates and jobs, reducing wasted trips and no-shows.
Review requests
Satisfied customers asked for reviews after completed jobs, helping you win more work online.
Onboarding
A pilot in three weeks
Week 3 starts a supervised pilot on an agreed scope — full rollout follows your sign-off.
- Week 1
Discovery
We learn your services, service area, pricing guidelines, and booking rules, and review your phone system and software.
- Week 2
Training
Your coordinator is trained on your tools (Jobber, ServiceTitan, Housecall Pro, and others), your scripts, and how you want customers treated.
- Week 3
Pilot launch
Your dedicated coordinator starts answering, booking, and following up inside your systems on a limited pilot scope, so you can review quality before we expand.
- Ongoing
Oversight
Weekly reports on calls handled, estimates booked, and follow-ups completed, reviewed by our Orlando-based account team.
Why JS²
Why contractors choose JS²
01
U.S.-based account management
Your business works with a point of contact in Orlando who oversees quality and results.
02
A dedicated coordinator, not a call pool
The same person represents your company every day and learns your services, pricing, and customers.
03
Speed that wins jobs
Fast, consistent responses to every call and lead, so homeowners hear from you before your competitors.
04
Coverage when you need it
Support across your business hours, with early-morning, evening, and weekend coverage available.
Plans
Flexible support for every business size
Every business is different. We'll recommend the right level of support and provide a custom quote after a short consultation, typically a fraction of the cost of an in-house hire.
Missed Call & Overflow
Callback support
Every missed call returned promptly, qualified, and booked, so no job slips away.
Get a custom quotePart-Time Coordinator
20 hours per week
Ideal for owner-operators who need help with calls, booking, and quote follow-up.
Get a custom quoteMost popular
Full-Time Coordinator
40 hours per week
A dedicated team member handling calls, lead response, scheduling, follow-up, and review requests.
Get a custom quoteMulti-Location & Franchise Programs
Centralized teams
Centralized call handling and scheduling teams for growing contractors, franchises, and home services groups.
Get a custom quoteReady to stop missing jobs?
Start with a two-week pilot and see the difference in your booked estimates.
Book a 15-minute consultation